Kaseya Community

KB4284848 - Not Showing in Kaseya

  • I have a few customers that need the patch: 4284848 but it isn't showing up as needed in patch policies. Kaseya doesn't even list the patch if i search by KB. 

    I ran scans on the computers that needed the patch and didn't have it installed, but it comes up blank. When I manually run the windows scan on the local computer, the patch is detected and begins to install automatically. 

    I would like to be able to get this patch to auto deploy as it fixes an annoying bug that is affecting user performance. 

    I am wondering if anyone has had any luck with getting this to be deployed via Kaseya. 

    Relevant KB page: https://support.microsoft.com/en-us/help/4284848/windows-10-update-kb4284848

    Added Hyperlink, made the title of the post more descriptive.
    [edited by: Matt S. at 1:43 PM (GMT -7) on Jul 2, 2018]
  • 1. Are you on the latest version of the VSA ( or higher) and updated your agents, as patch detection for Windows 10 v1709 and v1803 was improved with the update?

    2. Have you approved the prerequisite SSU (servicing stack update) - support.microsoft.com/.../4338853 - this needs to be installed before KB4284848 so potentially not having this installed is preventing KB4284848 from being detected as applicable.

  • Thanks combo! I will look into this info this weekend.