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Event-Log Alerts email

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I configured to send me an email when there's an application error in the Even log for my servers. I get all the information defined in the Format Email, but when the Description is very long the email is missing the end of the despcription. I really need the full description in the email. Do you know what's the characters limit and how to make it bigger?

Thanks a lot,


All Replies
  • Hi  

    Can you show us what you are seeing?

  • Hi Nicolas,

    This is one example. The problem is the Description of the event is too long and Kaseya cannot send everything, so the message is cut. And not only the email, if I go to the logs of the agent, I also see the description cut.


    Application log generated Warning Event 1309 on COMPUTERNAME For more information see www.eventid.net/display.asp 4.0.30319.0

    Log: Application

    Type: Warning

    Event: 1309

    Alert Time: 2017-02-08 20:49:04Z

    Event Time: 08:46:36 PM 8-Feb-2017 UTC

    Source: ASP.NET 4.0.30319.0

    Category: Web Event

    Username: N/A

    Computer: COMPUTERNAME

    Description: Event code: 3005

    Event message: An unhandled exception has occurred.

    Event time: 2/8/2017 8:46:36 PM

    Event time (UTC): 2/8/2017 8:46:36 PM

    Event ID: 9d8abc70588447d3b5f319c766827728 Event sequence: 11 Event occurrence: 2 Event detail code: 0

    Application information:

       Application domain: /LM/W3SVC/2/ROOT-1-

       Trust level: Full

       Application Virtual Path: /

       Application Path: PATH

       Machine name: COMPUTERNAME  

    Process information:

       Process ID: 2676

       Process name: w3wp.exe

       Account name:

    Exception information:

       Exception type: WebException

       Exception message: Unable to connect to the remote server

      at System.Net.HttpWebRequest.GetResponse()

      at Enhesa.Applications.Clients.AuditChecklist.Logic.View.ServiceInterface.GetServiceResponse()

      at Enhesa.Applications.Clients.AuditChecklist.Logic.View.Presenter.GridAuditDataBinding(Object sender, EventArgs e)

      at Enhesa.Applications.Clients.gridAudit_DataBinding(Object sender, EventArgs e)

      at System.Web.UI.Control.OnDataBinding(EventArgs e)

      at DevExpress.Web.Internal.DataHelper.PerformSelect()

      at DevExpress.Web.GridViewDataHelper.PerformSelect()

      at DevExpress.Web.Internal.DataContainer.PerformSelect()

      at DevExpress.Web.ASPxDataWebControlBase.DataBindCore()

      at DevExpress.Web.ASPxDataWebControlBase.DataBindInternal()

      at DevExpress.Web.ASPxWebControl.DataBind()

      at DevExpress.Web.ASPxGridView.DataBind()

      at Enhesa.Applications.Clients.AuditChecklist.Logic.View.Presenter.InitView(Boolean isPostBack, Boolean isCallback)

      at Enhesa.Applications.Clients.Page_Load(Object sender, EventArgs e)

      at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)

      at System.Web.UI.Control.OnLoad(EventArgs e)

      at System.Web.UI.Control.LoadRecursive()

      at System...