If you find that you you cannot download an install package from http:///dl.asp or from the 'Home' page -> welcome -> get an agent, yet you are able to download from the 'Deploy Agent' page, please check the following.

Control Panel -> Administrative Tools -> Internet services manager -> default website -> properties -> HTTP Headers -> Enable content Expiration

Make sure that this box is not checked. If it is, you will find that IE will sit waiting for the download to begin but will eventually timeout with no download completing. Please see the attachment to see the screenshot of the IIS manager page.

Legacy Forum Name: Unable to download agent package from dl.asp,
Legacy Posted By Username: jnuttall