I have LiveConnect working on my work machine no problem, but sometimes while at home i need to remote onto a user's machine. Every time i try to remote onto someone the pop-up for a live-connect/pkg installer comes up, and then just disappears. How do i get LiveConnect Installed?
Mac, 10.8.5 Safari 6.1 Our office uses Enterprise Kaseya. Thanks..
It sounds like you are able to download the LiveConnect.pkg file but it is failing to run/start?
If this is the case - have you checked the security settings in System Preferences?
Here is a example:
If there is any error being generated - a screenshot may help us understand what is happening on your home machine.
Already have that selected. The Window for installing LiveConnect.pkg flashes for 1 second, and then goes away. but will not install. is there a way to just get the live connect installer without installing the entire Kaseya app? I don't want to add my home machine to the ones Kaseya tracks, there's no need. i just need the LiveConnect Plug-in installed so i can remote on to my users machines from home..
I will work on a screenshot .
I went ahead and updated my home machine to 10.9, and of course Kaseya is broke now and can't remote into anything anymore. So, I guess this can be closed until Kaseya comes up with a fix for 10.9. Thanks for trying to help me though..
Have you tried using firefox? At a client I use Firefox with liveconnect on MAC OSX 10.8.5
Yeah, i was using Firefox, latest version, but now i have upgraded to OSX 10.9, so that broke all LiveConnect. so the question is mute now...
Chad Gniffke (Product Manager at Kaseya) recently released this post on KLC support which mentions OSX 10.9, incase if you have not seen it -
While it specifies some users have been able to get KLC functioning on 10.9, I have not been able too as of yet.
I will keep trying and if I find a temporary workaround I will let you know.
I had not, but Thanks!. I'll ask him if he knows who or how someone got a 10.9 Mac Kaseya to LiveConnect to a remote machine .