Kaseya Community

Changing Purchase Date for Agent

  • The purchase date showing in 'Agent Status' is incorrect.  Can this be changed somewhere manually?  My guess is that this happened when agents were merged from an old machine to a new one.  The purchase date reflects the old machine but I need it to show the purchase date of the current machine for reporting to clients.

  • staggerwing,

    That sounds like a custom field.  You can edit custom field values from the Audit module.  Instructions for editing the value of a custom field are available here:  help.kaseya.com/.../index.asp