Kaseya Community

Remote Control drops when session times out

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Remote Control drops when session times out after the default 30 minutes. I do not believe this happend in the older versions of Kaseya. Is this correct that it drops your remote session when your Kaseya logon session expires? I just want to make sure I was not missing a setting to fix this.

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  • I had to change my session timeout and that seemed to be the work-around