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Viewing a related item within a Knowledge base article created in Service desk.

  • Knowledge Base Related Item.JPG
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    Hi Guys,

    Does anyone know how to view related items within a Knowledge base article ?

    All I can see is the related item number, the summary and the status.

    Neither the article number, the summary nor the status is clickable.

    It would be really nice if i could click through to the related article from the knowledge base entry.

    I have attached a screenshot.

    Many thanks.


  • I'm on 6.2 and I have the same issue, any resolution to this?