We are using Kaseya 2 and Tigerpaw 10.7.11
The Kaseya and Tigerpaw integration was working fine until we upgraded to Kaseya version 2.
We use this integration tool to receive automated tickets in tigerpaw when a user submits a ticket via the Kaseya agent.
The Kaseya Tigerpaw service is running, all credentials are correct but still we don't receive tickets in tigerpaw after user submits a ticket in kaseya.
Is there anything different with the Kaseya 2 and Tigerpaw integration???