Kaseya Community

KLC plugin repeatedly loading on Mac OS X 10.6.8

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Does anyone know if there is a known issue with KLC, V6.2 and Mac OS X 10.6.8.  Anytime I launch either Chrome, Safari or FireFox I get a window telling me to load the plug-in.  I follow through on the steps and then I restart the browser in question.  I am again presented with the same wizard to install the plug-in.  What am I doing wrong?

All Replies
  • You did nothing wrong.

    What's your agent version?

  • @BMac, please submit a support ticket if you haven't already so we can take a closer look at the issue.