I have been asking for this for a while, submitted tickets for ways to do this, etc.. Have always been told that there is not a way to do this. Very frustrating because what you say is correct, I only want to know when KAV requires my attention, not when it is doing its job. I have already submitted this as a feature request a few months back...anybody from Kaseya????
In KSC, there is a new way to do alerting. It is currently in controlled release. It will give you alerts when there are problems.