Kaseya Community

Kaseya Stability

  • HI

    I was wondering if anyone seems to have the problem of always going in the VSA and fixing one thing after another over the course of time. Reports not working, agents not updating, and the list goes on and on.

    Legacy Forum Name: Kaseya Stability,
    Legacy Posted By Username: shickey
  • I constantly have to check the event log collection and test the alerting function. They just stop gathering events and will not alert on them. I have had repeated issues with this. Also with the removal of "no longer covered" agents, It is rare that the agent will remove completely from an environment on its own. With one customer, I actually had to block their IP at the firewall for incoming 5721 connections because the agents simply would not uninstall from one of their machines.

    Legacy Forum Name: MSP General Discussion,
    Legacy Posted By Username: rdwilkerson
  • I currently have the same issue of agents not uninstalling. In fact, I just resolved where AD was forcing a new install on each login. Not to mention, I have just been flooded with 109 new patches that magically appeared for approval.

    Legacy Forum Name: MSP General Discussion,
    Legacy Posted By Username: shickey