how can i exclude 12:00pm to 1:00pm in the schedule? i tried to add M:F: Begin Hour: 8:00am, End Hour:12:00pm, Monday to Friday: Begin Hour: 1:00pm, End Hour: 5:00pm, but whenever i choose 12:00pm in End Hour and save it 12:00pm becomes 12:00am. a client wants to exclude this time because they dont want the SLA to run during their lunch time.

thank you very much.