When I try to initiate a remote control session on a computer that does not already have the active X installed, the page just loads without any drop down or a link to manually install. I thought it was something in the browser but I have replicated the problem in several machines. It does not appear to affect computers that have previously had the active X control loaded. I am at a loss on how to fix this; I have reapplied the hot fixes and restarted the server. Any ideas?

Legacy Forum Name: Remote Control Active X not loading,
Legacy Posted By Username: Mac