Kaseya Community

Customise Ticketing

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    Can I modify "Summary:" to "Problem Summary:" in the ticketing tab? (Ticketing > Create/View)

    One of my clients wants the Summary: heading to be changed to something like "Problem Summary"

    any help will be highly appreciated! Thanks...

    Legacy Forum Name: Customise Ticketing,
    Legacy Posted By Username: adriel
  • You would have to modify the form, which would be easy enough, except that when Kaseya did an update or reapply schemas, it would get overwritten.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: doug.jenkins@ispire.ca