I see Application errors on all our agents from WinVNC and it is eveyday. Here is a sample:

"Faulting application name: WinVNC4.exe, version:, time stamp: 0x48998d4f Faulting module name: WinVNC4.exe, version:, time stamp: 0x48998d4f Exception code: 0xc0000005 Fault offset: 0x0005d9c0 Faulting process id: 0xbb4 Faulting application start time: 0x01cbbc35bbf98853 Faulting application path: C:\Program Files\RealVNC\VNC4\WinVNC4.exe Faulting module path: C:\Program Files\RealVNC\VNC4\WinVNC4.exe Report Id: 4bbb9fb4-2832-11e0-a131-00a0c6000000 "

Does anyone else see this? It happens when we are not remoting into a system. I've asked K-support, but they say to reinstall and to confirm there are no other instances of VNC installed (which there are none).  They have KVNC, and we are on the older Kaseya before K2 (2008 i believe).

-Also, we are creating templates and if Terminal Server is applied to an agent, it seems that it can't be uninstalled. The same for a depolyed agent. If it has Terminal server as the RC method, I can't seem to change it. Maybe I don't have the rights since I am just  a regular admin.

Thanks for the help!