Kaseya Community

Agent Alerts - multiple alarm status alerts?

  • Agent status gives the capability to send an email when a server goes offline for X minutes. What I would love to do is send an email toa specific address after 5 minutes. Then, send an email to a different address after 15 minutes. This gives an alert to an email address to notify our helpdesk something is down. If the server is still down after 15 minutes, it sends an email to our on-call phones letting us know its down still. Has anyone found a way to accomplish this?

    Legacy Forum Name: Agent Alerts - multiple alarm status alerts?,
    Legacy Posted By Username: boostmr2
  • You could try running a script or a serise of scripts to do this... I was going to set one up to nag me with emails every 5 minutes or so if a server goes down (i have the beloved night shift/on-call duty)...

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: thirteentwenty