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  • Forum Post: Service Desk Ticket Age - Report Creation

    Good Day! How can I display the Age of the tickets on my Report using Info Center, just like on the dashboard for Service Desk shown below. I cant find fields to display the ticket age on my report below or is it possible to generate the report shown below. Thanks a lot for the help.
    onMay 23, 2013

  • Forum Post: Useful script for process restarts and monitoring

    I wrote this today to use in a specific scenario. I had 9 processes to monitor and report on. Decided it would be customizable to scale infinitely with any number of processes. When i was at Kaseya connect i had a few people ask if i had considered sharing some of my solutions. It never occurred to me...
    onMay 7, 2013

  • Forum Post: Ticket size when archived??

    Does archived ticket consume large memory size? specially ticket with screen shots. Thank You!
    onMay 5, 2013

  • Forum Post: Continuing script after a restart

    I have two VB Scripts that go through and remove all extra profiles from a computer as well as runs an SFC scan. The script runs fine in Altiris but bringing the script over to Kaseya has been a challenge. Here is the outline of it: 1) Removes registry entries of user 2) Starts to remove folders from...
    onApr 24, 2013

  • Forum Post: Note Time : How can a used the note time variable

    Note Time : How can a used the note time variable to be able to indicate the note time in the message template?
    onApr 22, 2013
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