Kaseya Community

Uninstall Exchange Component before Upgrading

  • Howdy,
    I have a SBS2003 server that has KES/AVG8.5 with the Exchange plugin on it. I uninstalled the Exchange plugin through Add/Remove programs, rebooted, and then ran the Latest Audit. KES is still reporting that I need to remove the Exchange component though. If I try to force the install and bypass the KES warning the interface does not actually schedule the installation. It lets me press Install, but nothing is scheduled or changes.
    Any ideas?

    Legacy Forum Name: Uninstall Exchange Component before Upgrading,
    Legacy Posted By Username: Coldfirex
  • Do I maybe have to uninstall KES/AVG completely first and not just the exchange component?

    Legacy Forum Name: KES,
    Legacy Posted By Username: Coldfirex
  • Coldfirex
    Do I maybe have to uninstall KES/AVG completely first and not just the exchange component?


    I think you need to uninstall completely then run the latest audit then reinstall sans the exchange compenent.

    Legacy Forum Name: KES,
    Legacy Posted By Username: thirteentwenty