Kaseya Community

Does anybody use Radmin?

  • Client of mine wrote to me this afternoon with this issue:

    I started rolling out KES and ran into a huge problem: KES is removing my Radmin from restaurant computers. I already added the program to the Exclude PUPs list, but KES is still stopping the Radmin service. What can I do?

    Thanks for any assistance you can lend us.

    Rick Romeo
    Kaseya
    Account Manager
    Mid-Market Public and Private Sector

    Legacy Forum Name: Does anybody use Radmin?,
    Legacy Posted By Username: rick.romeo
  • Try excluding the directory that has Radmin?

    Also, submit a ticket to K about this and see if they can assist.

    Legacy Forum Name: KES,
    Legacy Posted By Username: boudj
  • We tried that and it did not work. We have a support ticket created. I do appreciate your quick response.

    Legacy Forum Name: KES,
    Legacy Posted By Username: rick.romeo
  • Also, Check AVG UI on the affected system and make sure it got the exclusions.

    Legacy Forum Name: KES,
    Legacy Posted By Username: boudj