Kaseya Community

KES Install over a previous installation

  • Hi,

    I'm trying to install KES on a bunch of machines that previously had KES installed.

    The background is this client used a previous provider who also used Kaseya. They installed KES as the AV solution on all the machines. Although I can see AVG installed, it doesnt report to the Kaseya agent meaning I cant see it in the security tab of the Kaseya page.

    From the searches I've done, it appears that I'll need to manually uninstall KES from the machines and then push it out again. Is this correct?

    Legacy Forum Name: KES Install over a previous installation,
    Legacy Posted By Username: derek.simpson@kiandra.com
  • Contact support (via creating a ticket). I created a stored proc for them to help fix up the server side.

    We are going to have a solution to this as one of the first things we do next.

    Legacy Forum Name: KES,
    Legacy Posted By Username: Jeff.Keyes