Kaseya Community

KES Implementation, branding, live scan view

  • We are reviewing and testing KES prior to implementation.

    A few questions:

    - Can it be branded? (we do know that the tray icon can be hidden.)

    - Is there a way to view scan progress live on the client and in kaseya?

    - Can users change settings on the client? If so, can we prevent users from changing settings on the client?

    - Any other issues we need to consider?

    Thanks!

    Legacy Forum Name: KES Implementation, branding, live scan view,
    Legacy Posted By Username: exceptionalit
  • - Can it be branded? (we do know that the tray icon can be hidden.)
    >> you can hide / show the AVG system tray.
    >> You can also write a post script to replace the Kaseya Icon with something showing that you have KES installed.



    - Is there a way to view scan progress live on the client and in kaseya?
    >>There are notifications on the AVG system tray that you can enable for when scans are running. It will show an additional tray icon for the scan running.


    - Can users change settings on the client? If so, can we prevent users from changing settings on the client?
    >>The user can make changes to the client...but then KES overwites them (periodically). In future versions, we'll make it super clear on the "locked" settings v. the end user editable settings.


    Jeff

    Legacy Forum Name: KES,
    Legacy Posted By Username: Jeff.Keyes