Kaseya Community

# Empty Vault Failed

  • Seeing, in the last 72 hours, several machines with files in the vault. Approved delete of these files though my KES interface. Now getting in the "Virus Vault" column, things like "17 Empty Vault Failed" where 17 is the number of files in the vault.

    Anyone else seeing this, or have a solution?

    Thanks in advance for your time and assistance.

    Legacy Forum Name: # Empty Vault Failed,
    Legacy Posted By Username: MSchroeder
  • Can you log a ticket for that so we can dive into the issue?

    Jeff

    Legacy Forum Name: KES,
    Legacy Posted By Username: Jeff.Keyes
  • Raised this morning.

    Legacy Forum Name: KES,
    Legacy Posted By Username: MSchroeder