Kaseya Community

KES with Windows 2000 Server?

  • On every Windows 2000 Server that we have KES installed on, we receive the following error:

    Message: System log generated Error Event 7031 on server.groupid
    For more information see http://www.eventid.net/display.asp?eventid=7031&source=Service Control Manager

    Log: System
    Type: Error
    Event: 7031
    Agent Time: 3:11:26 pm 3-Apr-09
    Event Time: 7:11:26 pm 3-Apr-09 UTC
    Source: Service Control Manager
    Category: None
    Username: N/A
    Computer: SERVERNAME
    Description: The Kaseya Security Service service terminated unexpectedly. It has done this 27 time(s). The following corrective action will be taken in 0 milliseconds: No action.

    After doing some research with AVG, we found that AVG 8.5 isn't actually compatible with 2000 server (or isn's supported). Is anybody else experiencing this and/or is there a downgrade path or workaround?

    Thanks in advance,

    Legacy Forum Name: KES with Windows 2000 Server?,
    Legacy Posted By Username: jfhall
  • Please log a ticket for this so we can get it resolved. When the service terminates unexpectedly, we sometimes can capture a dump from it that will help us figure out what is going on.


    Legacy Forum Name: KES,
    Legacy Posted By Username: Jeff.Keyes
  • jfhall - were you able to resolve this issue? I have a 2000 server I'd like to deploy KES on - and am concerned that it is not supported by AVG. Thanks - Mike.

    Legacy Forum Name: KES,
    Legacy Posted By Username: SlipKid21
  • For what its worth I have also seen this on an underpowered machine running Server 2003.

    Legacy Forum Name: KES,
    Legacy Posted By Username: Coldfirex