I just wanted to update everyone on this post:
AVG has acknowledged this is an issue within their product. They have communicated that the scans are functioning and finishing as designed, however the status reported is incorrect.
We expect a fix from AVG by the end of the month or as soon as next week.
Thank you for your patience and understanding.
Thank you for the update, Oscar.
I have noticed that on KES 2.3 that AVG does report that it completes the scan. However, it does not report a scan completion in KES 2.2. Is what your mentioning only apply to 2.3 or does it apply to both?
I have noticed that on both KES 2.2 and 2.3, AVG 9 will still fail out the scan:
5:53:17 PM 17-May-13 FullScanCancelled 1001
5:53:17 PM 17-May-13 ErrorRegistryScan
5:53:14 PM 17-May-13 FullScanStarted 1001
This is a different result that what the OP is getting, which based on the logs I can presume that they are running AVG 2012 on KES 2.3.
Just touching base, has there been any update on this issue?
Thank you for keeping in touch with us - AVG has released the fix for this issue:
"The update has been already released. If the issue still occurs, check version of file "C:\Program Files\AVG\AVG2012\avgcorex.dll". It should be 126.96.36.19984. This version contains the fix."
Is this applicable to AVG 9 or just 2012?
I have AVG 2012 (KES 2.3). Writing to confirm that the hotfix ressolved this issue.
It appears to have resolved the issue in AVG 9, so I presume 2012 is included as well.
I have spot checked a number of my systems and it appears this issue has been resolved.