Kaseya Community

Only alert after a number of failed backup

  • Howdy,

    Is this possible? We currently get alerts on any failed backups. The alerts are then automatically created into ConnectWise tickets. We were wondering if it would be possible to instead only get alerts on failed backups that have happened more than 1x in a row (specifically for workstations). Basically we want to ignore the random workstation backup failure because someone rebooted, etc.

    Thanks!

    Legacy Forum Name: Only alert after a number of failed backup,
    Legacy Posted By Username: Coldfirex
  • Coldfirex
    Howdy,

    Is this possible? We currently get alerts on any failed backups. The alerts are then automatically created into ConnectWise tickets. We were wondering if it would be possible to instead only get alerts on failed backups that have happened more than 1x in a row (specifically for workstations). Basically we want to ignore the random workstation backup failure because someone rebooted, etc.

    Thanks!


    In the monitor "tab"
    Agent Monitoring > Alerts
    Select from the pull down "Select Alert Function" Backup Alert

    There is an option to to "Send email alert shen backup succeeds fails ,or is skipped".

    I think this is about as good as it gets for the time being.

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: thirteentwenty
  • Thanks, is that K2?
    We are still on Kaseya 2008SP1. The closest option is to alert if skipped offline for a certain amount of times. Sad

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: Coldfirex
  • Coldfirex
    Thanks, is that K2?
    We are still on Kaseya 2008SP1. The closest option is to alert if skipped offline for a certain amount of times. Sad


    Yep, it's K2, but it should be near the same location in K1SP1.

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: thirteentwenty