Kaseya Community

BUDR Upgrade to 9.7 causes forced reboot

  • Just a heads up to everyone that I have noticed that when I upgrade our computers from 9.5 to the new 9.7 it is causing forced reboots.

    This causes a pretty big issue for us because we run BUDR on our clients workstations and if they have programs and files open it automatically closes everything.

    It should issue a Nag Reboot to give the option to the user NOT a forced reboot!!

    Legacy Forum Name: BUDR Upgrade to 9.7 causes forced reboot,
    Legacy Posted By Username: dapopa9
  • I have upgrade about 50+ and none of the machines get rebooted after the upgrade. Are you selecting Do Not reboot, in the installation options?

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: jmbball87
  • jmbball87
    I have upgrade about 50+ and none of the machines get rebooted after the upgrade. Are you selecting Do Not reboot, in the installation options?


    Yes you are correct...I did not have that option checked. I still would think it would make since to nag the user to reboot since it does need to be rebooted to finish the install.

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: dapopa9