Kaseya Community

offsite alerts

  • maybe its us.....but there is no working way of alerting us if offsite backups are working. We don't send volumes across, rather we backup data folders and send those offsite but there are NO ALERTS on a failed folder backup and NO ALERTS when offsite doesn't replicate.

    Is there anyone else who does this? Are we missing something? I'm going in occasionally and see it failed and have to open tickets and development's response is "the next version is better". Our A$$E$ have been on the line for years and we don't know if it is failing or working.

    Legacy Forum Name: offsite alerts,
    Legacy Posted By Username: markmancini
  • Hi Mark-
    We did have some problems with offsite alerting that should be resolved now with a recent hotfix.

    If you continue to see issues, please submit a ticket to support.

    Thanks

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: Mike S.