Kaseya Community

Successful Online Backup Practice

  • We have been wanting to setup an online backup service, just for our existing clients. We have many that are interested in the product and want to ditch tape systems, but they are not willing to foot the cost of a LiveVault/eVault type solution. Kaseya recommended that we look at using BUDR 3.0 as the technology and that others were doing so successfully. We just recently installed BUDR 3.0 and setup an offsite server for testing at a client. The backup and offsite transfer process is working fine, but the size of the incrementals seem to be a problem.

    As an example, we have a client that we are using to test. One of their servers is using a total of 38 GB of space (not compressed). The Full compressed image is 24 GB and the latest Incremental is 12 GB. The client is running a bonded T-1 and we are running a 10 Mb connection to the Internet. Our transfer is taking many hours to send the Incremental to the offsite server, too long to consider performing this on multiple clients, let alone the remaining servers at that client. Their incremental on thier tape backup per day is around 178 GB for all servers.

    Is anyone using BUDR to successfully run an online backup business? Does anyone have recommendations on performance or configuration changes? If not, can someone recommend a product (3rd party hosted or in-house), that will allow us to do this successfully? We were looking at EMC's Dedupping product at one point, but we were not ready to shell out that much of an expense.

    Regards,

    Robert Powell

    Legacy Forum Name: Successful Online Backup Practice,
    Legacy Posted By Username: rpowell
  • We resell Intronis to our MS clients, great compression, agent for SQL and Exchange. We typically only get about 20G offsite.

    We employ a multi-level backup solution starting with their existing tape backup system, we add HP Mediavaults with 2TB in a stripe set to send all the images to, then we offsite their critical data (financial software SQL database) etc. with the online backup service.

    We try and locate the Mediavault as far away as we can from the server room in the event of a server room fire, we will also manually run out and copy a set of full backups to an external drive every quarter or so.

    The backup section of our SLA reads...

    Catalyst Technology Group will augment your current backup and disaster recovery procedures by imaging onsite workstations and servers covered by this Agreement. The purpose of this imaging is to decrease the amount of time required to recover a server or workstation from a failure. Images are kept onsite on a dedicated storage device and monitored by CTG technicians.
    Existing tape backup solutions are monitored by CTG for successes and failures. Tape backups will be tested quarterly to ensure the reliability of tape media and devices in the event of a failure.
    Workstation and server imaging is not a replacement for proper tape backups and offsite transport of those backups.

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: swilson
  • Are you running regular disk defrags? That will mess with your incrementals for sure. We are currently testing BUDR 3 and so far our incrementals have not been over 1.5 GB for servers that have ~20 GB of data.

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: cgracie@sygnet.ca
  • Thank you for your response. We are not currently running regular defrags at this client, so I don't think that is the problem. But, even at 1.5 GB Incrementals on a server, it seems next to impossible to get all of the data transferred to our offsite server in a single night. If we have just a handful of our clients on the service, with 20 servers total, it would be 30 GB of incremental backups to transfer.

    Are you attempting to use BUDR for a full offsite, online backup service?

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: rpowell
  • I will look at the Itronis product. Can you maintain history/revisions with it? We have clients that need to keep years worth of data for restoration. Are you not backing up all data and doing away with tape due to the liability and/or the bandwidth needs? Thank you for your response.

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: rpowell
  • We are testing Kaseya BUDR as a possible candidate to start an offsite backup service. We intend to backup the full images offsite so we can kick out restores to a Virtual system and give clients a DR option that way. We are fortunate though, we have a 16MB down connection that we pay $200/month for Big Smile If you do the math, a T1 (~1.5Mbps) will transfer about 10GB a day so we can at least get our operation off the ground before having to pony up more for a bigger pipe.

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: cgracie@sygnet.ca
  • We schedule defrags one night a week (if needed) after our last incremental before our full backup runs for the week to keep our incrementals small.

    Is anyone using capacity optimized storage solutions? Last time I looked, they were way too expensive, but could replicate a ton of data over a small pipe like a T1.

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: swilson
  • rpowell
    I will look at the Itronis product. Can you maintain history/revisions with it? We have clients that need to keep years worth of data for restoration. Are you not backing up all data and doing away with tape due to the liability and/or the bandwidth needs? Thank you for your response.


    It does allow for revisioning, but it gets expensive to keep that much data in the cloud. We set file revisions to 1 with intronis because if we have to go to offsite backup its because we had a major failure and we will just need the last available backup of the critical data.

    Legacy Forum Name: BU-DR,
    Legacy Posted By Username: swilson