Kaseya Community

Acronis backups wont work

  • I have an issue with Acronis on only one of my servers. It is a new server and does not appear to have any other issues with any software or anything. I have installed Acronis, made sure the drivers installed, rebooted several times, tried to backup, completely removed acronis, reinstalled, and rebooted. This is the error i get even after reinstalling, does anyone know what could be wrong? Ideas?

    Unable to create volume snapshot (0x70021) Tag = 0x82DB9339B70C3B16[/b]" />


    Any ideas would be greatly appreciated.


    Legacy Forum Name: Acronis backups wont work,
    Legacy Posted By Username: ryanpair
  • Make sure that the "Volume Shadow Copy" service is set to Manual start and not disabled.

    In 'My computer' open the properties of one of your disks, go to the 'shadow copies' tab and enable shadow copy of one of the volumes to check if it works - it will create a 300MB-ish copy as it is enabled. Disable it on the drive again if you don't want to use it.

    Check the services "Acronis Scheduler2 Service" and "Acronis VSS Provider" are set to Automatic and are started.

    That'll do for a start!

    Legacy Forum Name: Backup Tab,
    Legacy Posted By Username: plenfestey