Kaseya Community

Upgrade Version

  • I am now showing different versions of backup on different servers. I did a reinstall on a Server thinkign that would bring it up to date but no luck.

    Is there an upgrade path to keep Servers on the latest version?


    Legacy Forum Name: Upgrade Version,
    Legacy Posted By Username: nvelocity
  • What version of the server are you running? The newest version is 4.6.3.0 and when you updated it should have asked if you wanted to download the newest BU/DR client which should be version 3733.

    If not then you can redownload the newest BU/DR client by going to the

    Backup Tab-->Install/Remove Function and holding alt and clicking a hidden button between the Cancel and Verify Install buttons.

    God Bless,

    Marty


    Legacy Forum Name: Backup and Disaster Recovery,
    Legacy Posted By Username: MissingLink
  • Thanks for the handy tip. How did you know about the hidden button on the backup tab?

    I think I'm still foggy on how to upgrade BU clients. Is this automatic or something I need to initate?


    Legacy Forum Name: Backup and Disaster Recovery,
    Legacy Posted By Username: nvelocity
  • I had to call support one day and they told me about it.

    As far as upgrading your clients you will basically need to install them like you did before, by clicking on them in the Install/Remove function and clicking install..

    God Bless,
    Marty


    Legacy Forum Name: Backup and Disaster Recovery,
    Legacy Posted By Username: MissingLink
  • Marty,

    Kaseya should pay you to be on these forums, because you seem to be the one providing helpful info on almost every topic.

    THANK YOU FOR THAT!!


    Legacy Forum Name: Backup and Disaster Recovery,
    Legacy Posted By Username: nvelocity