Kaseya Community

Documentation on the Backup

  • We are about to have to do a full server restore for real (failing RAID array on a server that needs to be replaced).

    Maybe I am missing it but is there a document somewhere that shows the process for restoring and that answers one basic question?

    Question: Do you need to do anything special when restoring for hardware raid controllers? Do I need the controller driver handy when booting from the CD? Nothing I have seen including the help section says that one way orthe other.


    Legacy Forum Name: Documentation on the Backup,
    Legacy Posted By Username: trebligb2
  • I just found something else while deploying the backup software to this customer. In the video it states that if somebody is logged in the backup install will prompt for a reboot. When I just did this with a tech onsite after the system driver was installed the server just rebooted, no prompt. The tech was logged into the console at the time.

    Legacy Forum Name: Backup and Disaster Recovery,
    Legacy Posted By Username: trebligb2