Is there any way to configure Kaseya Backup to create an alert after multiple backups?
The reason I ask is that I have a client with laptop systems that backup to an external hard drive. The process runs every night. The client is not concerned if a few backups are missed because the external drive is not connected. When this happens, the backup is reported as failed, not skipped. I would like to reduce a lot of ticket noise by only alerting after 3 failed backups. Is there any way I can do this?
I considered using event log alerts and checking to create an alert if no successful backup even was seen for 3 days, but this will not work as Kaseya monitoring counters reset when the machine is restarted (http://community.kaseya.com/xsp/f/27/t/13972.aspx). So, if the use reboots or shuts down every 1-2 days, it could miss every backup job and I would never get an alert.
I would like to be able to schedule to backup jobs to only run 2 specific days during the week, but Kaseya uses the old version 5 scheduling system, so I can't tell it to run on Tuesdays and Thursdays for example.
Is there any way I can only get alerts for multiple failed backups in a row?
I would do something like the following:
If error found then:
-Update Custom Field to 1
If error found
querySQL Table for custom field value and use variable = SQL
If Error found and #SQL# = 1 then
Update Custom Field Value to 2
Change Custom Field to 0
If Error Found and #SQL# = 2 then
Update Custom Field to 3
E-mail\Raise ticket in System
Should be achieveable via Kaseya Procedure.