Well we recovered from the bad hard drive, and restored our kserver. Now we want to move forward and do a off site backup.
I have setup an offsite backup machine, but when I tried to push the program across, it looks like it is working, but then a message appears "waiting for installation" (or something to that effect, I am not in front of that computer at this time) C:\Kaseya\WebPages\ManagedFiles\VSAHiddenFiles\BUDR\AcronisTrueImageServer.msi was applied to the kserver. It still did not install on the remote machine.
We have several client servers running the BUDR created with 6.1, and I noticed there was a message (in red) about acronis, but I thought that was for an earlier version. Do I need to "patch" my client servers for the remote backup to run?
Moving to 6.2 and updating BUDR latest version on remote offsite server shall help.
We did move to 6.2, but can't seem to update the BUDR on the remote offsite server. No error message, it just dosn't install.
what OS is on it? what BUDR version is on it? what is .net version on it? any dot net installation error etc. while patching it?