When is this going to get fixed? We've had 4 instances this past month where a client's server gets locked up when Backup Vol Image starts. The servers are SBS and are running Exchange. While VSS is turned off on Kaseya, it is turned ON at the server. Are there pre/post scripts available from Kaseya (or anyone else) that will stop/start VSS andkeep the Backups from hosing the system? Or has anyone got a script to let us know when this occurs so that we know about it before our users do? It's embarrassing that the server is Up, but nobody can log in.
Our locks were caused by VSS. We had to disable VSS from BUDR and then the problems went away. Kaseya is aware of this issue but does not have a fix yet from Acronis.