I've switched this this recently introduced Scan and Analysis profile in software management, mainly due to the issues with Kaseya Update strategy- old patches resurfacing, patches not applying.....
All Machines have 3rd party license enabled and a deployment schedule is enabled.
The problem is that either no third party patching is occurring, or I have no visibility of it. If I manaully check machines, I'm not seeing software updating (Chrome 2 versions old, adobe reader a few versions behind ...)
I raised this issue at my last technical account review and was told this strategy only patches the OS- now that just doesn't make sense.
Is anyone else having issues with this, or perhaps just avoiding this approach?
Yes, I'm, looking at alternatives. I'd say that keeping 3rd party applications (and OS) patched is (probably significantly) more important than Antivirus.
So I need to start looking at the investment in patching solutions as on par with AV investment.
Do you have a support ticket open on this case? If so, please pm me with the details and I will assist.