we had SQL SP4 accidentally get approved. luckily (i think) it tried to install twice but failed. now that its failed, i want to revoke or deny this patch so it doesnt try to install it again next week. is there a way to do this in the GUI? i can't seem to find anything.
So, even though theInfo Centre report showed the Citrix patch as Denied, if I deloy all patches, the Citrix update was installed. Why?? What is the point of a system that cannot reliably deny a patch?
Yes, I can make sure that if I manually deploy I omit the Citrix updates but what about the scheduled deployment? What if I or a colleague accidently includes them?
This failure makes Third Party patching - something for which Kaseya charges extra - pretty much unusable, which therefore puts us in a very difficult position with our customers.