Hi there, I just got Acronis cloud backup added to my VSA instance. I have attempted deploying the backup agent to two of my test macs. VSA says installation failed, however, I do get backup manager installed on my macs. The backup manager on the test machines say they do not have a backup plan assigned to them. So the test machines do not back up or even appear in the Acronis dashboard. I do see in the "Machines" details tab that both macs do not have a backup plan but are assigned to profiles with a backup schedule. The obvious answer is these machines need a backup plan, but I don't see any option to select or create a backup plan.
Has anyone else had issues with cloud backup deployment for mac? Can someone guide me in the right direction?