Hey Guys,Here are the release notes of BMS:
This release adds the following enhancements:
Note: The Start of the date interval option specifies Sunday when combined with a weekly setting, or the 1st when combined with a monthly setting. The End of the date interval option specifies Saturday or the last day of the month. The Calendar Days option specifies a fixed number of days: 7 per week or 30 per month.
This release includes the following bug fixes:
I think we found two bugs with this update.
1) When you go to My Tickets and search by Ticket Owner by checking all except 'Created by Me', it will display tickets that belong to your queue; however, if you check all to include 'Created by Me', it does not display tickets that are in your queue.
2) If you go to My Queues and click on a queue, then click on a ticket to view, the green numbers on your queues all turn to 0.
Anyone else experience this?