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Email employees of new Project Tasks

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Hello all:

We are delving into the Project module and noted that we would like the technician to be notified via email when a new Task has been assigned to them.  Am I correct in stating that this is not a functionality?  If so, has anyone figured out a workaround?  I noted we may be able to send emails when service calls are assigned.

Thanks in advance.

All Replies
  • Take a look at the workflows. I haven't done anything related to projects here, and at first glance I don't see anything referencing projects (though projects technically consist of tickets, so...).

  • TSands,

    Thanks for the response.  I've looked in the workflows, nothing that I can see about projects.  Pretty sure it's only for Service Desk.