Kaseya Community

BMS - Ticket Source

  • Screen Shot 2018-06-13 at 7.59.41 AM.png

    Does anyone know where to supply the values populated in the Ticket.Ticket Source field:

    I know where the setting for the Default Source. That is in Admin...My Company...Company Settings...Service Desk.
    But I can seem to find the area where to update the values.

  • We really need this, as well.  Does anyone know if there is a plan to allow us to customize, or at least add to the list?

  • Hi everyone,

    Please make sure to vote too via the following request link "Allow customization to Ticket Source field." so it can get reviewed/implemented.