NOTE: Release Dates for 9.5.2 are scheduled. SaaS is tentatively scheduled for 11/21/2020 and On-Premise for 11/30/2020. These dates are subject to change.
The VSA 9.5.2 release includes new features, enhancements and fixes described in the topics below. For minimum system and agent requirements, see these topics in the Kaseya R95 System Requirements Guide: Kaseya Server Minimum Requirements & Configuration and Agent Minimum Requirements.
Remote Control: Remote Control File Transfer Log and Reporting
We are continuing to enhance Remote Control File Transfer; we have added a logging feature for file transfers that are performed during Remote control sessions. The logs are accessible under Agent > Agents > Agent Logs > Technical Logs > Remote Control.
As well as logging, we added new columns to get log information for File Transfer such as Admin IP (IP address of the device that initiated the file transfer), Endpoint IP (IP address of the device that receives the file), Activity (File Transfer), Message. The Message column has clickable text which will open a dialog that will contain the log information such as Session Id and Administrator as header and Time, File or Folder Name, Direction Of Transfer (currently, it is unidirectional meaning Download = file/folder transferred FROM the device) , and Result (Success /Fail) per transfer.
For both Admin and Endpoint IP addresses, similar to "ConnectionGatewayIP" as represented in VSA Database Views, the source addresses are obtained by the VSA Server and will be different than the local IP address of each device if the computer is behind NAT for example.
We also provided a new Data Set in Info Center > Report Parts for Kaseya Remote Control File Transfer Log. This will contain a report with the data for file transfers that were performed during Remote Control sessions.
MacOS 64-bit Agent
We are continuing work on re-architecting the Kaseya VSA agent to support both 64-bit and 32-bit platforms, including Catalina. This release contains a version of a macOS 64-bit agent that updates the 32-bit macOS agent, and also replaces the 64-bit agent introduced with VSA 126.96.36.199, which allows us to consolidate the VSA macOS agent into a single package for all supported macOS platforms.
The following VSA functions are supported with this release - (note that any functionality not specifically listed below, is unsupported on macOS agents which are updated to the latest version):
Additional functionality will be added in future releases.
Multiple macOS agent support is not supported with the updated 64-bit agent.
The following features have been deprecated for VSA macOS Agents, starting with this release:
Update instructions for MacOS agents
Note: We will be temporarily suspending the automatic version update of agents for SaaS customers, for MAC AGENTS ONLY. This is to ensure that each customer can manage their update process based on the update paths below. We will restore the automatic update process in the next VSA release.
There is a new agent version included with this release; 188.8.131.52 - (note that any macOS functionality not specifically listed as supported with 9.5.2 will not be supported on macOS agents which are updated to 184.108.40.206).
Note: The agent update process will be different, based on four update paths outlined below.
Use the update path that fits your situation. If you are uncertain which path to use, please contact support.
1. A single, 64-bit VSA macOS agent is currently installed and active on a mac (10.15 or below). It represents only ONE agent record in VSA. No 32-bit agent is installed, and no 32-bit agent record exists for this device.
2. A single, 32-bit VSA macOS agent is currently installed on a mac (10.14 or below). It represents only ONE agent record in VSA. No 64-bit agent is installed, and no 64-bit agent record exists for this device.
3. Two VSA agent records exist for a single mac 10.15 (Catalina) device. The device previously had a 32-bit mac agent installed, and the mac OS was subsequently upgraded to Catalina. Now, the device has a 64-bit agent installed and active, and a second, offline agent record in VSA that represents the previous 32-bit agent.
4. Two VSA agents are installed and active for a single mac 10.14 or below (NON-Catalina). One agent is the 32-bit macOS agent and the other is a 64-bit macOS agent with an agent version at 220.127.116.11 or lower.
Mac Agent Packages
Agent Installation for MacOS
Fixed an issue which required Mac security permissions to be reset on mac devices running a VSA agent, after every VSA agent update.
Permissions will still need to be configured after the initial deployment of a new macOS agent, and after an update of an existing macOS agent with an agent version prior to 18.104.22.168, which is provided with this VSA release.
During subsequent agent updates, on agents running 22.214.171.124 or higher, if permissions were already configured, additional permission changes will no longer be required for remote control.
For more information related to the required mac permissions, please see the following KB article.
Added support for the following TOTP authentication applications:
Monitor > Alarm Summary is now redesigned for better user experience. Users can directly navigate to Discovery Topology Map from the new Monitor > Alarm Summary page.
Database & Schema
Added additional indexes to Script/Agent Procedure database tables to improve performance.
We enhanced Topology Map functionality and improved Quick Views:
Live Connect now supports VSA native 2FA
We begin to support TAP developers in synchronizing the native VSA Machine Group filter drop-down selections with their own modules.
Added the ability to disable Kaseya Product Notifications.
Live Connect and Remote Control
Quic buttons no longer work in Internet Explorer. Customers using “classic” Live Connect can launch Live Connect or Remote Control sessions this way:
Any idea when this will be released for On-Premise VSAs? We had heard it would be today (11/30) but have not seen it yet on ours ...
We were working through one minor issue before authorizing the release. 9.5.2 is now live.