Here are the latest notes from our most recent release.
The VSA 22.214.171.124 release includes features and bug fixes. See the topics below for details.
IMPORTANT! This release requires agent version 126.96.36.199. Be sure to update your Windows, Mac, and Linux agents after installing this release.
Agent Procedures Module
Audit Module & REST API
Classic Monitoring Module
Database & Schema
Live Connect & Remote Control
Patch Management Module
Security Vulnerability & System Module
Software Management Module
System Module & VSA Core
Thanks for the update! But I am missing the 1-Click Access feature as described in the latest March newsletter:
Why is this not released?
Anybody braved this one yet, and care to share how things went/have gone?
I updated our demo VSA without problems so far and was gonna update the production VSA later this week but I just got notified by the Bitdefender support that this version breaks their TAP application. So now I'm waiting for their approval.
I really hope this fixes the terrible performance we have has since the .10 agent update for the 188.8.131.52/19 updates. Our NOC techs have freezing sessions, high 4 digit latency, and disconnects. didnt have any of these problems before the .10 agent updates. Almost unbearable.
I still haven't updated from 9.4 and each of these posts is why. As the upgrade installs the latest patch, I need a patch that actually produces a stable system! I've scheduled a cancelled a weekend 3 times so far
I've updated the Test environment but will be holding off until next week before updating Production...
I updated ours last night... Thus far no *new* major issues.
I updated our new production server that was impacted by a bug where API-based writes to custom fields were writing incorrect Tenant (partition) IDs. This affected the ability to see custom fields in QuickView or drive views that reference the custom fields. One tenant worked fine but the other tenant failed.
After updating, the problem did not go away - but - after removing the policies, views, and custom fields and putting everything back, it all works, so it looks like that problem is solved. I'm not seeing any other issues, but we've only migrated around 100 of 3100 agents over so far.
Adam Wall just got news in that there is an update address our freezing issue in the next patch or two
Upgraded two days ago and so far, no new issues except the upgrade did not go easily. Had to re-install three times to get patches to install properly. After the third try, we got thru the process but had to manually kick off the Scheme update.
Here's my update experience. I had 184.108.40.206 and had not patched in awhile b/c of all the problems with the recent updates. Since I didn't see any reported issues with .20, I went ahead and braved the update. Install went as expected; however, after reboot logging into the VSA a notice popped up that 5 different services hadn't started. These were all services with "Automatic (Delayed Startup)", starting any of them resulted in the service started successfully, then ended, informing service would only start as needed. Also now all of the interface screens showed "Evaluation Edition" branding, even though it should we were fully licensed.
Kaseya tech support was responsive, running the schema update didn't fix, nor did rebooting, etc. Ended up finding out this was just part of the customization settings and was easily changed under settings. Don't know why it decided to change on it's own after update.
The other problem I've had is on my workstations trying to connect to liveconnect (remote control), I was prompted to install the new version of liveconnect. On Windows 7 32bit OS, when I attempted to run after installing, I received a Windows error that the problem was not responding. Rebooted, same thing. Uninstalled and re-installed the liveconnect client and now it is working.
On my main Windows 10 64-bit workstation, I was also prompted to install the new version, which did, but then anytime I tried to remote control a small popup window would appear and disappear. Tried rebooting, checking firewall settings, etc, etc. no avail. Uninstalled, rebooted, reinstalled, no avail. Tried more troubleshooting, but before contacting Kaseya support I uninstalled, rebooted and reinstalled the liveconnect one more time and now it seems to work fine.
Will update if have any more issues. Hope not!
We run Kaseya Server in-house on Windows 2012 R2 Server, with 188 workstations being managed with the product.
cshockley - Updated our test environment from 220.127.116.11 to .20 and ran into the same issue with services. Ended up running the .20 install again followed up by a reapply of Schema that failed on the first attempt. The second completed leaving our Test server with an Evaluation Edition branding. The license code was still in place but our licenses for the server were not. Contacted tech support to get an answer on what happened before attempting in production. (Ticket #355238) So far they keep reiterating that we have 50 NFR licenses associated to the server. It was a mimic of our production box and used to show 6500 along with all of the module licenses. They have not been able to fix the issue as of yet...
Thanks for sharing everyone, it makes me hesitant to upgrade to the latest 18.104.22.168 patch. As Tim Varvais went from 22.214.171.124 to .20 that's the same path we'll be taking. Apart from licensing in testing, this doesn't seem to bad as he tells it. I do fear the Live Connect woes I've been reading about.
If I screw up Live Connect with this update, or rather if the Kaseya update will, I'll be hogtied and hoisted in the highest available tree by my dear colleagues. It's not only our techs that rely on Live Connect on a daily basis, but we also deliver this as a service to some customers. And that's not something to take lightly. I'll try to get some information on this issue from Kaseya before choosing to wait or take the jump.....
Oscar Romero - Maybe you can shed some light if this is still an active issue in .20? Or is it known what goes wrong and is there a way around this?