Kaseya Community release - fix for LiveConnect 404 errors

  • http://help.kaseya.com/webhelp/EN/RN/index.asp#40308.htm

    A number of our technicians were running into this last week after we updated to Interestingly we got a new LiveConnect installer pushed to us late last week (before the patch became available) that seemed to address this, so no idea what else could be in the patch itself.

  • SaaS customers received the fix on the fly whereas the hot fix is for on premises installs. It contains a server side update that automatically creates packages so Live Connect can connect without a 404 error.

  • We're not SaaS and definitely got the updated LiveConnect installer before applying Curiouser and curiouser.

  • If you still have a Kaseya support account active I would suggest checking the System Log to find out if that account was active just before that LiveConnect update presented itself.