We have just released Patch 188.8.131.52:
Critical Issues For Customers To Patch Immediately
Virtual System Administrator™
Non-Critical Issues For Customers To Patch When Convenient
Better than an RSS Feed. Nicolas Ponce
Wow, good fixes. Lots of good fixes.
Just a note, this update has HAMMERED our SQL server - and generated a couple of hundred low disk space emails to come through - with more still arriving continuously.
If you have a heap of agents, be sure to allow plenty of time to run this patch, as it looks like your SQL will be punished.
Since installing patch 184.108.40.206, we are getting a batch of 10 emails every few minutes alerting on low disk space on various agents. These are duplicate emails each time [the same 10 systems being alerted on] and are becoming very annoying.
I note that changes were made to the alerting code in this patch. From the patch notes:
Ensured alerts are generated for additional drives that enter a low disk condition. (NINEFOURPT-425/DISMON-1055)
I believe there is a bug in this code change that is causing the alerts to be constantly re-generated. I have opened a level 2 support ticket #197108
Is this the Disk Space Alarm (or whatever it is called) or Monitor Set threshold violations that are re-firing?
The disk space alarms are configured by Monitor -> Alerts -> low disk monitor.
Craig Hart We are also seeing this same error with the low disk space alerts. I will ask support to reference your ticket number.
We are also experiencing the following which I have also posted to the KPM forum.
Changing the policy deployment interval in KPM and clicking save disables outbound email (System > Outbound Email). When re-enabling outbound email, as you click the "Enable" button and the feature is re-enabled, the grid refreshes and displays the KPM policy deployment settings screen until the refresh is complete. In fact it seems to show this screen in the grid for any link from the left hand navigation tree under the System module until the grid refesh has completed.
We can consistently re-produce this issue.
Have raised a Sev 2 ticket # 197433.
We upgraded to 9.4 over the weekend and we also get this. Every 5 minutes I get a new alert and an email fires off.
oromero, Craig Hart, Brian Dagan, and JB1975
Thank you as always for your feedback.
As Craig Hart mentioned, the patch caused some issues with low disk alerts - reference ticket # 197134 for the interim fix.
JB1975_ I am going to ask your ticket to be escalated.
Thanks for the quick response Nicolas Ponce
We haven't updated yet, but what exactly are the low disk alert issues? Are they false alerts for agents that have no disk problems? or agents that aren't monitored and are now alerting?
They are actively monitored disk alerts below the threshold alerting every 5 minutes. Our normal reset period is 24 hours so this should only be happening every 24 hours if the problem isn't addressed.
Same here, every 5 minutes... We had to turn off e-mail generation for now...
I can confirm that support has a fix for the disk alerting problem. In my case they sent out some replacement SQL code which did fix the issue.
I suggest you contact support and reference the issue as Nicholas Ponce has mentioned above.