We have released patch 220.127.116.11;
Agent Update 18.104.22.168
The patch below requires updating the agent version to 22.214.171.124 for Windows, Mac and Linux agents.
Critical Issues For Customers To Patch Immediately
Software Management Controlled Release
Patch 22 is not offered for update
Same for me. Only patch 21 listed - and I have software management, hence should be enabled for this patch.
Meanwhile, I still don't have access to software management (still patiently awaiting... since we aren't planning to use the paid features yet) but .22 patch shows up as available for me. But since it only affects the software management module according to these release notes, I don't know that it's worth applying for me. If it would fix the authentication issues with Live connect that showed up with the .21 patch on the other hand :(
I believe the issue with the patch not showing for some users has been corrected at this point.
The patch pertains almost entirely to Software Management, so if you do not have Software Management installed, it may not be worthwhile to schedule an outage window to deploy the patch on your system.
We are having major issues with the .22 patch - our kserver is partly down (K services won't start) and we have a priority 1 case open.
Watch this space for updates - not certain if it's a problem with our environment or a bad patch - yet.
We are having issues with patch .22. Not sure if it's our environment or a buggy patch - but might be best to hold off for the moment.
I will update the thread once we have an answer - I have a priority level 1 ticket open with support currently as we have Kserver services that won't start.
OK quick update- all is well it seems. There is a requirement to 'reapply schema' with this patch - which didn't run automatically as part of the patch.
Lesson learned - if things go nuts, remember to try a reapply schema first up. I should know better.
Final comment: this isn't the first patch that fails to launch a reapply schema automatically. Kaseya may want to review why this bug continues to exist in the install/upgrade/patch process.
Fwiw I patched from 126.96.36.199 to 188.8.131.52 on Wednesday right before this patch released and there was no automatic reapply schema. I always do it manually if I don't see it happen automatically so I was fine, but it would be great if it was automatic every time.
Watching.. Hope you get up and going as soon as possible.. I have been where you are at right not a couple of weeks ago.
I updated to this patch level last week. Where is my Software Management Module? It doesn't show up in the module pane.
dpeach1 the Software Management Module is a separate manual install you have to request from Kaseya for 9.4. It will be included by default with 9.5.