I am getting ready to deploy IT Center to a new client who will be thrilled if I give a couple of them remote access to their Macs. I'm no Mac expert and was wondering if you guys have some suggestions on the best way to do this. Here are a couple of things i was thinking about.
First I know I can go with a Logmein product or something similar. I thought about the free logmein but I think transfering files will be important. I'm not against giving them a price but would rather try a free solution. I wondered if there is a way to either connect a Kaseya free account with an IT center agent so they can use my agent to give them remote access? Or if I should just create a user for them in my IT center and only give them rights to remote access? I was wondering if that would cost me $5 a month for an extra admin and how I could limit what computers they could access?
Let me know your thoughts.
I haven't done any remote to Macs... well once, and I still dont know what I'm doing. Anyways setting up client access from Kaseya is a snap... I would the remote access working first then worry about using Kaseya to allow customers