Just a quick one,

I am guessing if Kaseya is developing a new way of remote control that is Kaseya's own, it will involve installation when used for whatever Video Streaming will then be called?

It is just that more and more networks are becoming locked down, and in situations when laptops are offsite, often programs can't be installed. 

Will this be the case?

Will the new remote control require installing if used for computers without the Kaseya Agent installed?

Thanks in advance,

Shaun