Kaseya Community

Feature request needs upvotes for "Force-Paste" into KRC/Live Connect

  • - Love it... Always gotta one up me :)  Great adaptation.

    I've used AutoHotkey for a while for a number of different things, but never thought to use it for this until this thread :)

  • UGH, okay, so, I'm noticing a problem.  If KRC is the foreground window, the Ctrl-Shift-V hotkey is overridden (as in KRC sends those keystrokes to the machine, Autohotkey doesn't intercept them).  Probably should've tested for this... d'oh!  Can anyone weigh in to see if this is different for the function keys (e.g. F3) or using the one in the Automation Exchange?

  • - I can say with certainty that F3 *does* work with it as that's what I used in my simple example.  I ened up changing that to Shift-F3 before I rolled this out to my techs because F3 is used for search in a lot of windows programs and I didn't want that overridden.  

    It also works in RDP windows *as long as the RDP window is not full screen*

  • Yup, confirmed that F3 works... I'll keep playing around with it.  I'm either thinking of checking for Ctrl-V-V in quick succession or for Ctrl-V to be held down just so people don't complain too much (myself included--this Microsoft ergonomic keyboard has a function key that's the size of a Tic-Tac) Stick out tongue

  • OK then, this is a nice touch on the forum, thanks everyone for helping! This should be enough for anyone to accomplish the copy-past on RDP and KRC of passwords.

    Just to make you smile, if you read this post and saw only 10 lines are used in our AutoIT tool, you can understand my shame that a manager actually asked me to suggest a price for handing over the code of.... (drumroll).... 1,000 euros. Huh? Embarrassed

  • Proof positive that there is definitely a lot of creative, and helpful people here on the forum, and when we all get together to try and solve a problem, it *can* be done :)

  • Inspired by the F3 tool made by Aspect ICT  we have taken this on a stage and wanted to see if anyone wants to be involved in what I think could be a very useful product.

    We have completed the following and are testing internally but wanted some feedback from the community to see if this could be a product.

    Password Secure Lookup Tool (PSL Tool)

    • Runs in your system tray and in the background on your techs computer
    • Engineer uses his 2fa credentials once per day to launch it (configurable) - securing access to the tool
    • The tool watches for Kaseya remote control sessions generated by your techs
    • Goes to the on premise AuthAnvil password vault and seeks the CMIADMIN password and stores in the memory (aka PASTE)
    • Warns the user if the password was not found via a popup screen
    • When the login screen appears the engineer simply presses the F3 (configurable) key on their keyboard
    • The engineer is then logged into the server
    • The tool then purges whats in memory
    • An agent procedure will then reset the CMIADMIN password once a day to something new and complex and update the password vault for the next use

    We wrote this tool while waiting on Kaseya completing their full integration with the password vaults and Kaseya remote control which I understand will be done via AAOD but not sure when it will be ready.

    This helps us with some efficiency's and lets us confirm with customers that our techs don't know the passwords for long as they are reset at the end of each day or whatever schedule we want.

    So I suppose I want to task if anyone wants to BETA test it with us with no obligations or commitments on both party's at this stage.  Obviously you need to use the password server function of AuthAnvil and have a common admin account across all your customers but we have scripts to assist with that if you don't.

    If your interested please email me - mike@newcmi.com and we can discuss it further.

    Some screenshots below if it helps - not sure board will show them properly

         

         


  • Hey - as Aspect ICT employee it's nice to see this post: kudos to you! I like the way you describe what you want to do.

    I think it's a step forward, but want to run this by our Security Officer, who might not be  as happy to see this. Since we gained the ISO 27001 security membership any step to make life easier for our techs, has to be balanced by looking at the security side. He's away for a few days, but I'll get back to this discussion asap.

  • Does anybody have a paste solution that works with other keyboard languages than En-US? The problem being that if a password has for example Å,Ö,Ä characters and the keyboard language of the remote host is english then the pasted text "translates" those chars based on the keyboard language, ie. Ö = ;

  • Hello OudjesEric,

    I'm not quite sure what you mean regarding your sec officer and why he would have any issues with this post or what the tool does but happy to discuss further anytime.

    Thanks
  • sorry neuvoja, cant help on the other languages but we have updated the tool to allow for multiple passwords to be recalled from the task bar icon.

  • Resurect an old thread to ask a new question... Did anyone ever come up with a hotkey sequence for this type of app that the KLC remote control doesn't override... I'm still using my standard Shift-F3 and it works great for the standard KRC and RDP, but fails miserably with the KLC remote control

  • Duplicate post ignore this one



    Duplicate post :(
    [edited by: Jonathan at 1:59 PM (GMT -8) on Feb 28, 2018]
  • Ok, to answer my own question, I did quite a bit of testing today and found that a key sequence that works for me at least and doesn't conflict with any other process that I run is F9.

  • ... Though I also found that using the "new" remote control ala live connect, there is some weird thing where it's like the caps lock is stuck on when it pastes, though "normal" typing works just fine :(