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Can't remote control via KVNC, only via Live Connect

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I just sits here:  Please wait while the remote control viewer loads.    Note: This may take a couple minutes to load the first time.

Doesn't work in IE nor Firefox anymore; it was working for a long time.  Windows 8 Pro.

Getting this in the log file if try the manual method:

11:11:46.404  "C:\Users\Chris\AppData\Local\Temp\libkacm.dgst" is up-to-date.
11:11:46.405  "C:\Users\Chris\AppData\Local\Temp\libkacm.dll" is up-to-date.
11:11:46.408  "C:\Users\Chris\AppData\Local\Temp\kvncviewer.exe" is up-to-date.
Processing for session ID 415373947 started on Sep 20 11:11:46.
Path="C:\Users\Chris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0CJJ64VU\noActiveX-15427637[1].exe"
Temp path ="C:\Users\Chris\AppData\Local\Temp\"
Concate file path ="C:\Users\Chris\AppData\Local\Temp\"
Failed to initialize crypto function. Error: 507

Tried clearing my browser cache and renaming KRlyCCon.exe, didn't help (it recreated the KRlyCCon.exe).

Anyone seen this before or have any ideas on how to solve it?

All Replies
  • Is this happening on just this one Win 8 admin machine or other admin machines as well? If it is just happening on this one admin machine, I suspect something locally may be at play here. Is there an agent on this admin machine in question? If so, please create a ticket so we can look further investigate. Once you have the ticket #, send me the number and I can take a look