This morning on 2 different Kaseya servers (both with nightly hot-fixes) I did a pilot "agent only" update this morning to version 188.8.131.52. On one of the servers, this caused live connect to initiate very quickly and made me happy. On the other server, this caused live connect to not happen and that made me sad. To clarify,the window opened, the cpu and ram charts never appeared, nor did the more advanced options like remote control.
Any thoughts on this or places to troubleshoot? I figured I'd ask here before contacting Kaseya help.
I've started using (on the Update Agent screen) the "After update run agent procedure - Deploy Live Connect" option and it seems to be working well.
Thank you sir!
Hmm... my K-Server says it is only 184.108.40.206 ( System -> Server Management -> Configure ) ... under Agent Update the same - only 220.127.116.11. Where can i get the update?
Just force the Agent to install 'even when it is a level 6.1.0' en you will see that you have 18.104.22.168 installed afterwards.
Thanks. Did you know anything about the "version-history"?
I have been looking the Forums for version information or release notes but were unable to find it. It is not Kaseya's habbit to communicate intensively is my experience. The 22.214.171.124 Agent Update works fine for me until now. Looks like Remote Control is indeed faster. No side effects so far.